1. Applicable within valid guarantee period:
1) The guarantee period of electrical products is 12 months since the date of purchasing (taking the date on the valid certificate issued by the distributor as the starting day);
2) The products occur performance breakdown caused by non-artificial reason within seven days from the date of sale can be returned, changed or repaired, but the products and the packaging must be in good condition;
3) Within the guarantee period, products with quality issues can be replaced if their appearances are not damaged;
2. Not applicable situations and limitations:
The products belong to one of the following situations cannot be returned or replaced for free. Please forgive us for the inconvenience brought to you.
◆ The damages caused by customers’ improper use, maintenance or preservation;
◆ The damages caused by disassembling without permission or being repaired by the service network station outside of our company;
◆ The products without valid proof-of-purchase;
◆ The model within guarantee period is different from product one or obliterated;
◆ The damages caused by force majeure (such as flood, fire, earthquake and lightning stroke, etc.);
◆ The products within guarantee period but has obvious large area of smudginess or fragmentary;
◆ We promise to provide after-sales service paid for the circumstances above.
Warm prompt:
★ To guarantee user’ rights who buy Seebest products and our company, please recognize the products with Seebest security certificate.
★ We do not provide after-sale service for counterfeit products.
★ The customers ask for replacing products not for the issue of product quality have to undertake the freight out and home, labor cost and materials expanse.